Educational Technology and Rhetoric
One trend that I’ve noticed as I’ve begun to converse and network with other teachers is that teachers frequently default to a mode of communication that is response-centered rather than understanding-centered. In other words, teachers tend to listen to respond rather than listen to understand. I believe this happens because teachers are frequently put in the position of being asked questions and having answers expected from them. I’ve observed the communication style of my colleagues in this course to hold true to this. To be clear, though, I don’t mean to use this space as a place to vent or complain but rather to use this situation as a springboard into a brief discussion about where I see opportunities for educational technology to shine.
Listening first to understand rather than first to respond is a communication style that is not new: rhetorical theorist Kenneth Burke and Psychologist Carl Rogers were talking about this back in the 50s. Both Burke and Rogers submit that in order for all parties in an argument to be able to move forward toward a solution (a solution, for Burke, being movement toward peace), we must make our first priority to understand each other so that we can move toward common ground (peace).
That being said, I want to return to one of the important points from this Forbes article where Shapiro suggests that educational technology has great use outside of the classroom where it can be used to communicate “objective” knowledges, the kind of formal knowledge Heidegger described as stuff that fills the empty vessels of our students’ minds. Educational technology allows for this kind of knowledge exchange to happen outside of the classroom which enables us as teachers to foster healthy rhetoric in the face-to-face classroom where we can make it our first priority to get our students to seek to understand ideas by asking questions, seeking ambiguities, feeling comfortable in spaces of uncertainty where the real thinking happens, rather than pressuring them to have the “right” response on a test.
I see this as one of the most powerful and compelling implications for instructional design and technology, and it is my personal goal to continue to think about how I can design my curriculum and evolve my pedagogy to allow me to continue to trend toward making my classroom a rhetorical space where we privilege grey areas and approach problems from a position of inquiry where our goal is to seek a sense of mutual understanding before we pass judgment when our impulse is merely to respond.